UPDATE 5:51 P.M.: System maintenance is now complete. 
Thank you for your patience!

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UPDATE Jan. 5, 2026: 

We will again be performing system maintenance on Monday, Jan. 5, 2026 from 3:30 p.m. to midnight. During this time, members may experience issues with online services such as logging into SmartHub, seeing accurate bill totals, and making payments. 

We do apologize for this inconvenience and appreciate your patience while we work with our outside vendors to make changes that will allow us to better serve you! 

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UPDATE 2:12 P.M.:
Our team ran into unexpected issues while performing system maintenance today. Some members may continue to experience issues logging into SmartHub or seeing correct bill totals on Smart Hub. We are actively working with our outside vendors to rectify this problem. We apologize for this inconvenience and appreciate your patience while we work together to fix the issue.

This DOES NOT impact electric service. To report an outage or issue with your electric while SmartHub is down, please call the outage hotline at 800-352-0014, option 1.

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We will be performing system maintenance on Saturday, January 3, 2026 between 8 a.m. and 2 p.m. During this time, members may experience issues with the SmartHub app. We apologize for any inconvenience this may cause and are looking forward to important upgrades to better serve you!